Help Center

From learning about our new features to troubleshooting on your own—you're in the right place! We're here to help. If you don't see the answer to your question here, please reach out directly to our team.

Stay in Touch with MirrorMe.

Be the first to know about new features, new products and the latest insights from MirrorMe in our monthly newsletter.

Help Center

Guides and Tutorials

Instructions for Use and Policy

Why am I having trouble seeing a scan in the app?

How do I 3D Scan in the OR?

I'm a doctor. How do I get started on the MirrorMe Platform?

Guides and Tutorials

How do I use the Heatmap Tool?

I'm a patient. How can I view my case?

How do I upload DICOM data?

How do I invite other doctors for referrals and co-planning cases?

What are View Permissions?

I'm an admin. How do I view cases?

How do I update my Multifactor Authentication methods?

How do I add a patient and create a case?

How do I delete my account?

How do I 3D Scan a Face?

Why can't I see my scan in the mobile app?

How do I place a new order?

Instructions for Use and Policies

I'm a Surgeon. How do I use the MirrorMe Splint LT Kit?

What are your Terms of Use?

How do I contact MirrorMe?

I'm a Patient. How do I use the Splint LT Kit?

What is your Privacy Policy?

Stay in Touch with MirrorMe.