To help you get the most of our the mobile app and create the best images for yourself or for your doctor, here's a tutorial to guide you.
1. To get started, make sure you have a valid doctor or patient login for the MirrorMe app:
--> For patients, you can sign up for an account in the app, or online at app.mirrorme3d.com/sign-up
--> For doctors, you will need to contact MirrorMe for help with setting up an account.
1. We want to make sure you can get high quality scan, so let's review a few things that can affect your 3D image:
2. Make sure all of your hair is secured off of your face. You can do this with a headband or pull your hair back into a bun or ponytail. Try to tame any flyaways that may need extra care to stay out of the way.
3. If you have any piercings, you want to remove any that may be in areas of interest. For example, if you have a nose ring and you're taking a scan for rhinoplasty, you'll want to remove the nose ring.
4. Remove excess oil from your face. Your skin should be as matte as possible for obtaining a great scan.
5. No big collars! Check the mirror to make sure your collar does not obstruct the scan towards the bottom of your face or around your neck.
6. Remove your glasses before scanning. Otherwise, you will have a scan of your face with glasses on!
Here's an example sequence of photos taken of our test patient:
1. Make sure your have taken at least 9 or more photos. Look over them to make sure all of them are high quality.
2. Tap "Generate Preview"
3. A progress bar will appear while the data is uploaded to MirrorMe.
4. Then, the preview screen will load while your sequence is processed by MirrorMe. It may take up to 60 seconds depending on the strength of your internet connection.
5. When your 3D scan is ready, you will see at the top of the screen, "Your scan is ready! Tap the screen to preview it!"
6. You can then rotate and zoom in or out, as needed.
7. If you like the scan, you can tap "Save" and select a View Permission (private or shared).
How does this work?
If you've seen a 3D camera, or stereophotogrammetry, the MirrorMe app is based on the same principles. But instead of buying a $15,000-20,000 piece of hardware, we've made stereophotogrammetry possible using an iPhone!
Can you take unlimited scans?
Yep! As many as your want. 😀
Still not sure how to take your scan?
Reach out using our chatbot on the site or email us at firstname.lastname@example.org. We'll be happy to help!
What if your doctor isn't listed in the Connect section?
No problem! Let us know and we can give them a free invite to join!
Why isn't my scan turning out great?
There are a few reasons your scans are low quality:
1. Most likely, you aren't using even lighting. If the weather is nice, you may want to try outside as natural light is usually great.
2. If you take more than 30 photos for your scan, you may see a lower quality than sticking to the recommend 15-20 photos. This can happen when there is too much competing information as the algorithm matches the color to the correct location on the 3D data.
3. Are you trying to take the photos by yourself? While technically possible, it's best to make sure you have someone helping you that can center your face in the boundary box and give you a heads up if you're moving too much or the lighting changes.
4. Is your face shiny? If there is too much light reflecting off of your face, it may distort the scan's coloring. Be sure your face is as matte as possible for the best results.
Why is lighting so important?
Can doctors use the MirrorMe app?
Yes! For doctors subscribed to the Professional or Enterprise tier of the MirrorMe Platform, there is a separate doctor app for scanning anywhere.
We get asked often why you can't take your own photos using the front camera. Here's why: You move too much! As you move your arm around you, the movement can cause issues in the 3D scan. The movement may seem imperceptible but can alter your scan negatively.