To get started, make sure you have a valid doctor or patient login for the MirrorMe app.
For patients, you can sign up for an account in the app, or online at app.mirrorme3d.com/sign-up
For doctors, you will need to contact MirrorMe for help with setting up an account.
If you just signed up for the app, welcome to MirrorMe!
To help you get the most of our the mobile app and create the best images for yourself or for your doctor, here's a tutorial to guide you.
Prepping for your face scan
We want to make sure you can get high quality scan, so let's review a few things that can affect your 3D image:
Make sure all of your hair is secured off of your face. You can do this with a headband or pull your hair back into a bun or ponytail. Try to tame any flyaways that may need extra care to stay out of the way.
If you have any piercings, you want to remove any that may be in areas of interest. For example, if you have a nose ring, and you're taking a scan for rhinoplasty, you'll want to remove the nose ring.
Remove excess oil from your face. Your skin should be as matte as possible for obtaining a great scan.
No big collars! Check the mirror and make sure you don't a high collar on that may obstruct the scan towards the bottom of your face or around your neck.
Remove your glasses before scanning, otherwise, you will have a scan of your face with glasses on!
Taking your first 3D scan
Be sure that you are using an iPhone X or newer and that your phone is up to date.
Step 1: Logging into the MirrorMe app
Open the app on your phone and log in with the same email and password that you used for signing up for your MirrorMe Patient Profile.
If you don't have a MirrorMe Patient Profile, visit app.mirrorme3d.com/sign-up to create your free account
After a successful login, navigate to the center icon in the bottom navigation menu to launch the Scanning Screen.
Step 2: Prepare to take your scan
Find a spot without too much background noise (a blank wall is a great background!)
Make sure you're in a room with abundant lighting and lighting that is evenly distributed across the face.
If you have selfie light, this is a great time to use it! It helps keep your face evenly lit.
Again, make sure you've secured your hair out of your face. Use a headband or hair elastic to ensure any loose strands are out of the way.
Step 3: Take your scan!
You want to take between 15-20 photos
Center the face (or other part of the body) for each photo within the white square boundary
Be sure that you stay as still as possible while someone else takes your photos
Try not to blink!
Breathe naturally, don't hold your breath
Here's an example sequence of photos taken of our test patient!
Step 4: Save your scan to your Patient Profile
Make sure you have taken at least 9 or more photos. Look over them to make sure all of them are high quality.
Tap "Generate Preview"
A progress bar will appear while the data is uploaded to MirrorMe.
Then, the preview screen will load while your sequence is processed by MirrorMe. It may take up to 60 seconds depending on the strength of your internet connection.
When your 3D scan is ready, you will see at the top of the screen, "Your scan is ready! Tap the screen to preview it!"
You can then rotate and zoom in or out, as needed.
If you like the scan, you can tap "Save" and then select a View Permission (private or shared)
If you keep it private, you can access it anytime by logging in on a web browser to load your full patient profile.
If you share the scan with your doctors, they will be able to see and access your scan while caring for you.
Frequently Asked Questions
How does this work?
If you've seen a 3D camera, or stereophotogrammetry, the MirrorMe app is based on the same principles. But instead of buying a $15,000-20,000 piece of hardware, we've made stereophotogrammetry possible using an iPhone!
Can you take unlimited scans?
Yep! As many as your want. 😀
Still not sure how to take your scan?
Reach out using our chatbot on the site or email us at firstname.lastname@example.org. We'll be happy to help!
What if your doctor isn't listed in the Connect section?
No problem! Let us know and we can give them a free invite to join!
Why isn't my scan turning out great?
Most likely, you aren't using even lighting. If the weather is nice, you may want to try outside as natural light is usually great.
If you take more than 30 photos for your scan, you may see a lower quality than sticking to the recommend 15-20 photos. This is because as the algorithm is matching the color to the correct location on the 3D data, there may be too much competing information.
Are you trying to take the photos by yourself? While technically possible, it's important to make sure you have someone helping you that can center your face in the boundary box and give you heads up if you're moving too much or the lighting changes.
Is your face shiny? If there is too much light reflecting off of your face, it may distort the your scan's coloring. Be sure to make sure your face is as matte as possible for the best results.
Why is lighting so important?
Any light-based scanning, which is what the MirrorMe app is employing, is going to be sensitive to color rendering. For color to display evenly across your face on your 3D image, you'll want to make sure that your face is lit evenly from one side to the other.
If you're having trouble with lighting, try going outdoors.
Can doctors use the MirrorMe app?
Yes! For doctors subscribed to the Professional or Enterprise tier of the MirrorMe Platform, there is a separate doctor app for scanning anywhere.
We get asked often why you can't take your own photos using the front camera. Here's why: You move too much! As you move your arm around you, the movement can cause issues in the 3D scan. The movement may seem imperceptible but can alter your scan negatively.
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