Great news! You can scan ears with the MirrorMe app. Let's walk through it together!
Prepping for your ear scan
We want to make sure you can get high quality scan, so here are a few things that can affect your 3D image:
Make sure all of your hair (or the patient's hair ) is secured off of ear and the surrounding area. You can do this with a headband or pull your hair back into a bun or ponytail. Try to tame any flyaways or stray hairs that may need extra care to stay out of the way.
If you have any piercings, you want to remove from the ear if possible.
No big collars! Check the mirror and make sure you don't a high collar on that may obstruct the scan towards the bottom of the ear or around the neck.
Remove any glasses before scanning that may obstruct the ear.
Taking your first 3D scan
Be sure that you are using an iPhone X or newer and that your phone is up to date.
Step 1: Logging into the MirrorMe app
Open the app on your phone and log in with the same email and password that you used for signing up for your MirrorMe Patient Profile.
If you don't have a MirrorMe Patient Profile, visit app.mirrorme3d.com/sign-up to create your free account
After a successful login, navigate to the center icon in the bottom navigation menu to launch the Scanning Screen.
Step 2: Prepare to take your scan
Find a spot without too much background noise (a blank wall is a great background!)
Make sure you're in a room with abundant lighting and lighting that is evenly distributed across the face.
If you have selfie light, this is a great time to use it! It helps keep your face evenly lit.
Try to find a blank wall or an area where there isn't too much in the background.
Again, make sure you've secured your hair out of your face. Use a headband or hair elastic to ensure any loose strands are out of the way.
Step 3: Take your scan!
You want to take between 15-20 photos
Center the ear for each photo within the white square boundary
Be sure that you (or the patient) stay as still as possible while taking the photo sequence
Breathe naturally, don't hold your breath
We get asked often why you can't take your own photos using the front camera. Here's why: You move too much! As you move your arm around you, the movement can cause issues in the 3D scan. The movement may seem imperceptible but can alter your scan negatively.
Here's an example sequence of photos taken of our test patient!
Step 4: Save your scan to your Patient Profile
Tap "Generate Preview"
Heads up: If you have less than 9 photos, your scan won't work. So, be sure to have at least 9.
The preview screen will load while your sequence is processed by MirrorMe. It may take up to 60 seconds depending on the strength of your internet connection.
Below is an example of the app working to create your 3D scan. Once the top bar says "Tap the screen to place your scan," you will be able to proceed to preview it.
Once your scan is ready to preview, you can tap the screen anywhere to place the scan in your view. You can rotate and zoom in/out as needed
If you like the scan, you can tap "Save" and then select to keep your scan private or to share with your doctor.
If you keep it private, you can access it anytime by logging in on a web browser to load your full patient profile.
If you share with your doctors, they will be able to see and access your scan!
If you've seen a 3D camera, or stereophotogrammetry, the MirrorMe app is based on the same principles. But instead of buying a $15-20k piece of hardware, we've made stereophotogrammetry possible using an iPhone.
Can you take unlimited scans?
Yep! As many as your want. 😀
Still not sure how to take your scan?
Reach out using our chatbot on the site or email us at firstname.lastname@example.org. We'll be happy to help!
What if your doctor isn't listed in the Connect section?
No problem! Let us know and we can give them a free invite to join!
Why isn't my scan turning out great?
Most likely, you aren't using even lighting. If the weather is nice, you may want to try outside as natural light is usually great.
If you take more than 30 photos for your scan, you may see a lower quality than sticking to the recommend 15-20 photos. This is because as the algorithm is matching the color to the correct location on the 3D data, there may be too much competing information.
Are you trying to take the photos by yourself? While technically possible, it's important to make sure you have someone helping you that can center your face in the boundary box and give you heads up if you're moving too much or the lighting changes.
Is your face shiny? If there is too much light reflecting off of your face, it may distort the your scan's coloring. Be sure to make sure your face is as matte as possible for the best results.
Why is lighting so important?
Any light-based scanning, which is what the MirrorMe app is employing, is going to be sensitive to color rendering. For color to display evenly across your face on your 3D image, you'll want to make sure that your face is lit evenly from one side to the other.
If you're having trouble with lighting, try going outdoors.
Can doctors use the MirrorMe app?
Presently, the MirrorMe app is designed for patients to share directly with their doctors any scans or updates while under their care.
If you'd like to use the app with your patients, have the patients login with their patient account and then utilize the scanning function from there.
Don't worry! We know this isn't ideal. So, an app for doctors is on the way! Sign up for our products updates to be the first to know when it's available!